1. Introduction
Welcome to ZenFoot. These Terms and Conditions (“Terms”) govern your access to and use of the ZenFoot website, products, services, and any related content provided through our ecommerce platform.
By accessing, browsing, or purchasing from www.zenfoot.site (or your domain), you agree to be bound by these Terms. If you do not agree with any part of these Terms, you must discontinue using our website immediately.
ZenFoot reserves the right to update, modify, or replace any part of these Terms at any time. Any changes will be effective immediately upon posting on this page.
2. Eligibility to Use the Website
By using this website, you confirm that:
- You are at least 18 years old, or
- You are using the website under the supervision of a parent or legal guardian
- You are legally capable of entering into a binding contract under Indian law
ZenFoot reserves the right to refuse service, terminate accounts, or cancel orders at its discretion.
3. Account Registration
To access certain features of our website, you may be required to create an account.
You agree to:
- Provide accurate, current, and complete information
- Maintain the confidentiality of your account credentials
- Be responsible for all activities under your account
ZenFoot is not liable for any loss or damage arising from unauthorized use of your account.
4. Products and Services
ZenFoot specializes in footwear and sneakers, including casual, lifestyle, and performance shoes.
Product Information
- We make every effort to display product descriptions, images, and specifications accurately.
- Colors and appearance may vary slightly due to screen settings.
- Product availability is subject to stock and may change without notice.
ZenFoot reserves the right to discontinue or modify any product at any time without prior notice.
5. Pricing and Payments
Pricing
- All prices are listed in Indian Rupees (INR) unless stated otherwise.
- Prices may include or exclude taxes depending on applicable laws.
- ZenFoot reserves the right to change prices without prior notice.
Payments
We accept secure payment methods such as:
- UPI
- Credit/Debit Cards
- Net Banking
- Wallets (if applicable)
All payments are processed through secure third-party payment gateways. ZenFoot does not store your card or payment details.
6. Order Confirmation and Cancellation
Order Confirmation
- Once an order is placed, you will receive a confirmation via email or SMS.
- Order confirmation does not guarantee acceptance. ZenFoot may cancel orders due to stock unavailability, pricing errors, or suspicious activity.
Order Cancellation
- Orders can be canceled before shipment.
- Once shipped, cancellation is not possible, but you may request a return as per our Return Policy.
7. Shipping and Delivery
ZenFoot aims to deliver products in a timely manner.
- Delivery timelines vary based on location and courier service.
- Shipping delays due to weather, logistics, or force majeure events are beyond our control.
- Accurate delivery information must be provided at checkout.
ZenFoot is not responsible for delays caused by incorrect address details.
8. Returns, Refunds, and Exchanges
Our return and refund process is governed by a separate Return & Refund Policy, which forms an integral part of these Terms.
General conditions include:
- Products must be unused and in original packaging
- Returns must be initiated within the specified timeframe
- Refunds are processed after quality checks
ZenFoot reserves the right to refuse returns that do not meet eligibility criteria.
9. User Conduct
You agree not to:
- Use the website for unlawful purposes
- Upload false, misleading, or harmful content
- Attempt to hack, disrupt, or misuse the platform
- Violate intellectual property rights
- Engage in fraudulent transactions
Violation of these rules may result in account suspension or legal action.
10. Intellectual Property Rights
All content on ZenFoot, including but not limited to:
- Logos
- Brand name
- Product images
- Website design
- Text, graphics, and icons
are the exclusive property of ZenFoot and protected under applicable intellectual property laws.
You may not copy, reproduce, modify, or distribute any content without prior written permission.
11. Third-Party Links
ZenFoot may contain links to third-party websites for convenience.
- We do not control or endorse third-party content
- ZenFoot is not responsible for third-party privacy practices or policies
- Accessing third-party links is at your own risk
12. Privacy Policy
Your use of ZenFoot is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.
By using our website, you consent to our data practices as outlined in the Privacy Policy.
13. Limitation of Liability
To the fullest extent permitted by law:
- ZenFoot shall not be liable for indirect, incidental, or consequential damages
- We do not guarantee uninterrupted or error-free service
- Product use is at your own discretion and risk
ZenFoot’s liability, if any, shall not exceed the value of the purchased product.
14. Indemnification
You agree to indemnify and hold harmless ZenFoot, its owners, employees, and partners from any claims, damages, or expenses arising from:
- Your misuse of the website
- Violation of these Terms
- Infringement of any third-party rights
15. Force Majeure
ZenFoot shall not be held responsible for failure to perform obligations due to events beyond reasonable control, including but not limited to:
- Natural disasters
- Government actions
- Internet outages
- Pandemic-related disruptions
16. Termination of Access
ZenFoot reserves the right to:
- Suspend or terminate your account
- Restrict access to the website
without prior notice if these Terms are violated.
17. Governing Law and Jurisdiction
These Terms shall be governed and interpreted in accordance with the laws of India.
Any disputes shall be subject to the exclusive jurisdiction of the courts located in India.
18. Severability
If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.
19. Entire Agreement
These Terms constitute the entire agreement between you and ZenFoot regarding the use of the website and supersede any prior agreements or understandings.
20. Contact Information
If you have any questions, concerns, or feedback regarding these Terms, you can contact us at:
Business Name: ZenFoot
Email: support@zenfoot.site
Website: www.zenfoot.site